| Job Description: |
Roles and Responsibilities
As a Team Leader you'll need to:
- Motivate team members to achieve target set by Sales Head/Manager.
- Review team member performance on Daily basis.
- Guide & train team members to enhance performance on daily basis.
- Monitor KPI's & team performance
- Achieve retail targets for vehicle & other products(finance, Retail, accessories / 3M &insurance)
- Ensure every deal is made in a profitable and pleasant manner.
- Generate more referrals and prospects for future business.
- Building long-term relationship with the customer.
- Enquiry management.
- Ensure Customer satisfaction and co-ordination with CRE to ensure customer loyalty.
- Review Sales Satisfaction Index (SSI) feedback.
- Manage team members and regular communication through morning meeting and - evening review meetings
- Regular Training of Team member.
- Periodic report generation & analysis.
- Daily MIS sharing with Sales Manager. |
